Refund policy

Return & Refund Policy

At Kealluré Cosmetics, we are committed to providing high-quality luxury beauty products. Due to the sanitary nature of our lip products, all sales are final. All Sales Are Final, All purchases are non-refundable. We do not offer refunds or exchanges once an order has been placed. This policy ensures the safety, hygiene, and integrity of our cosmetics.

Preorders

All preorder purchases are final. Orders are processed once the preorder period has closed. Please allow the stated processing and shipping time before requesting updates.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

• Your order number

• Clear photos of the item

• Photos of the packaging

If approved, we will send a replacement. Refunds will only be considered in rare cases where a replacement is not available.

Chargebacks & Disputes

By placing an order with Kealluré Cosmetics, you agree to this refund policy. Filing a chargeback without contacting us first may result in being restricted from future purchases.